Design principles for form layout?
For building custom applications, there's a great deal of flexibility in how fields are laid out in a form view. I'd like to start building a list of design principles for our internal dev team to...
View ArticleSNOW CMDB and SNOW CMDB [or BMC Atrium] integration
Hi Experts,We are trying to integrate SNOW CMDB and BMC Atrium[entry or update in SNOW cmdb to make an entry in BMC Atrium]? Any inputs on how we can integrate?For trails, i tried integrating CMDB of...
View ArticleList of non-decoratable field types?
I notice that the "field_decorations" Dictionary Attribute (http://wiki.servicenow.com/index.php?title=Dictionary_Attributes) is for 'most fields' but apparently is not for True/False fields.Two...
View ArticleWeird...Transform Script Works with Demo Data on Date field, but Fails with...
Hi everyone,I am running into an issue with my Asset Lease Data Import script. If I run the function with test data using the Background Script tool, the Covered Asset (i.e. clm_m2m_contract_asset)...
View ArticleImporting Workflow in new instance
hi, I created a Workflow in a demo instance and exported it to xml now my doubt is how to import it into another demo instance. Already in http://community.servicenow.com/forum/17635 page Mark have...
View ArticleUI Page to update the Quantity field on alm_asset
Hello.I am hoping someone can help give me some direction. I have a UI action that opens a UI Page for a user to enter in a value to update the quantity field for the quantity field on...
View ArticleReg : Help in creation of Dash board
Hi ,Can any one help me out how to create dashboards in Service Now .Thanks
View ArticleCustomise Lookup values
Hi,We have a field for incident classification, Classify 1.Same field is being used for 2 applications, and the application value is stored in Classification Matrix as Display Filter column.The problem...
View ArticleInbound Email from an Approval Notification
We are working on implementing the Change Management application with our instance of Service Now. My question is?On the approval notifications for anyone approving a change request, we would like the...
View ArticleNew HTML variable size
Does anyone know of a way to set the size of the new HTML variable in the service catalog? I'd like to make the window size of the variable larger if possible.Thanks, Steve
View ArticleWorking with Attachment Data
As we expand into more and more areas with Servicenow as a company we find ourselves looking for ways to automate things that used to require manual intervention in the old system. Today we came across...
View ArticleESS portal form not properly saved
Hello,can you help please what steer saving the form on ESS portal ? I have created 2 new fields for ESS portal and also for process users portal. But if I select any value on that field on ESS portal...
View ArticleUsing a record producer from an external web application?
Hi all,We are currently setting up an integration between an inhouse hosted web application (asp.net) and our service-now platform. A large number of our users has to continue to use that inhouse...
View ArticleRegional Approver
Hi EveryoneI have a interesting problem.I am designing some workflows for service catalogue items, approval by set individuals and managers is no problem but what I need to do is pick the IT manager...
View ArticleSuper menu and iframe targets
Well thanks to K13 I'm a bit smarter/braver when it comes to building custom portals in CMS. One problem I'm having thought is when I use super menus with iframe targets. My menu items mostly load...
View ArticleLimiting Choices in a Service Catalog Variable by Role
I'm looking for a way to provide a choice list as a variable but limit certain choices to only users with the itil role. Essentially I want ess users to only see a subset of the total choice...
View ArticleAdd watchers to item upon submission
We add the assigned to user to the parent item's watch list when the catalog task is assigned via an after business rule on the catalog task table. We also set up a before business rule on the...
View ArticleWrite to Sticky Note from Script or Workflow?
Does anyone have code to share (or has anyone tried) writing to a sticky note from workflow? Email seems to work for notifications. That said, I'm curious about alternative options for notifications....
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