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Inbound Email from an Approval Notification

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We are working on implementing the Change Management application with our instance of Service Now. My question is?

On the approval notifications for anyone approving a change request, we would like the business approvers to have the ability to add an attachment to the email and on clicking on the approval, it would attach the attachment to the related change record. Or could they simply reply to the email and attach the attachment?

Also, is there a way to attach a document when going into the ESS Portal to approve a request in "My Approvals" tab?

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