Integration request list (Post your desired integrations here!)
If there's a custom integration that you're interested in, please post a comment below to see if anyone else has done it (or is similarly interested).Before you post, you probably want to check the...
View ArticleEvent correlation, orchestration and analytics in ServiceNow
Calling all innovative customers integrating with Event Management systems today!We are looking for a few of our great customers who would have a dialog with the product management team on what you...
View ArticlePop up when specific word found in a field
Hi all,I'm trying to add add a smal feature to the incident form. Show a popup when the configuration item contents a specific word.I've tried the below client script but (I don't know why) it's not...
View ArticleManual Tasks Added for Service Request Items keep RITM in Work In Progress...
So just recently we have found that if a Manual Task is added to a RITM and left to be completed at the end, the RITM remains in a Work In Progress state even though all the tasks for the RITM are...
View ArticleNCR Ticket System Integration
Hi,I have a customer who wants to connect to NCR tickets system with SN. Someone did that before?How do you manage IDF files?Thanks,Pascal Lepine Senior Integrator Groupe Nexio
View ArticleAccess Control Script Help
My current Access Control script below allows only users who are in the 'HR College Referrals' group to view incidents assigned to that group. I want to add this privacy rule for another group, 'HR...
View ArticleMarking and restricting access to tickets marked confidential
I am wanting mark certain INC's with a confidential mark so that those tickets can only be viewed by a certain group/user base. In searching I have come across that the University of British Columbia...
View ArticleQuery Related to catalog task fields in workflow
Hi,Actually i am trying to auto populate the configuration item & assignment group value in the task by using the workflow. while trying to set the values for the configuration item through script...
View ArticleOAuth implementation in ServiceNow
Hi All,I am working on integrating GotoMeeting with ServiceNow and for that I need to implement OAuth in ServiceNow. So can anybody tell how to implement OAuth in ServiceNow? How to do httpcallouts in...
View Article"Known Error" ????
We are just now starting to develop our problem management application and cannot figure out why there is a problem state "Known Error" and a boolean field "Known Error", and also when we need to check...
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