No emails in inbox email.read not running
Hi Experts,Based on the forum topic video, http://community.servicenow.com/blog/katharinesohler/inbound-email-part-...I tried to trouble shoot the reason for empty inbox even after many emails sent to...
View ArticleUI macro for elapsed time or business duration field
Is there any UI macro for elapsed time or business duration field?
View Articlecarrying attachment from one task to another task
I have created two tasks such as plan, test tasks. I will attach the attachments while closing the test task and need to carry same attachment into another task.. Any idea how to achieve this?
View ArticleAdd event listener to the Add to Cart button
how to add a click event When Add to cart button is clicked
View ArticleImporting into fields on extended (child) tables
I want to import multiple types of CIs into the CMDB using a single import file so I have a Transform Map in which the Target is the cmdb_ci table. As far as importing into specific extended tables,...
View ArticleJSON output showing sys_id
Hi there, i enabled JSON plugin and using url "https://.service-now.com/incident.do?JSON&sysparm_action=getRecords&sysparm_query=active=true^category=hardware&displayvalue=true" to get...
View ArticleUsers of one particular domain not able to submit order of maintain item of...
Users of one particular domain not able to submit order of maintain item in the same domain. Kindly help in resolving this issue.
View ArticleCopy attachment from the template
I have attached an attachment in sys_template table. I have to copy same attachment in one of change task lat us name it is Task1 I have placed below script in the Task1 workflow activity under the...
View ArticleAny way to hide "Time:" output lines from Background Script?
Is there any way to silence the echo'ing back of the SELECT statements when running a Background Script?read more
View ArticleMake UI macro field invisible in UI page?
How to make a UI macro field invisible in UI page and make it visible after some javascript function gets called?
View ArticleHelp: Record producers: trying to override column head font color
Hi All:We are trying to override the font color of the text in the Column heads/list and form captions. When modifying the CSS for these fields, the lighter colors really don't work on the account that...
View ArticleMandatory Attachments Order Guide and Catalog Items sharing solution
To start I'm pretty new to ServiceNow. Only been working with it for about 3 months. I had some requests to make attachments mandatory on catalog items. When I added that request to an order guide it...
View ArticleDate Time Validations on catalog item
I have a catalog variable named "Date" which is of the type date/time field. I need to write a onChange client script to verify the date/time is 2 hrs in advance from the current time. I have tried...
View ArticleIcon or Image to show in column on List
Is it possible to have an icon or small image appear in the list view for a table I have created myself? I created a column of type image, but in the list view for my table, only the path to the images...
View ArticleXML Mapping files used in the uCMDB's Push Adapter
Hello,A very basic question to you guys. I can understand "string" as a datatype in the below XML bit. What does it mean to have cmdb_ci_win_server as a datatype ?...
View ArticlePull results from a variable lookup select box?
I have a variable, called Variable1 that is a lookup select box, pulling from a table. The table contains entries with values of A, B, and C.In my workflow, I have an If statement returning a Yes or...
View ArticleImport Set from UI Action
I have a requirement to allow the help desk administrator to upload a spreadsheet and import it into a specific table using a UI action. Basically, they click on a button called "Batch Add" and an...
View ArticleCan't transform manager into NULL from LDAP
We have an integration with LDAP that's working great, however, we recently noticed that if a user's manager gets blanked out on LDAP, we're not automatically updating the manager record in ServiceNow...
View ArticleGet Most Recent Date in Query
Hello,I am trying to write a query to pull back the most recent date (MAX) from a table. The query is not working.What is the way to query to give you the most recent date value (sys_created_on)?var...
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