To start I'm pretty new to ServiceNow. Only been working with it for about 3 months.
I had some requests to make attachments mandatory on catalog items.
When I added that request to an order guide it broke and wouldn't check for an attachment or submit.
I tried many different options and variations and finally go one to work and just wanted to share the solution that works.
I used the many articles on the forums for this solution. :) So i have to say thank you to everyone.
The pieces:
On your catalog item (Requests or Record Producers)