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No emails in inbox email.read not running

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Hi Experts,

Based on the forum topic video, http://community.servicenow.com/blog/katharinesohler/inbound-email-part-...

I tried to trouble shoot the reason for empty inbox even after many emails sent to instance's configured email.

1. At Scheduled Jobs, i see that POP Reader is running. As the next action time is changing as per the interval.
2. At inbox, i could not find any emails which i had sent to instance's configured email id.

Can you please help me with any other steps through which i could find the reason for failure?

Appreciate your respone.

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