I have a service catalog item that is going to generate a task and that task will need approval from an ESS user. I have the approval being created, but I want to create an approval notification that is sent to the ESS user where I can pull in the variable values from the Catalog Item that created the task. The ESS user wants to be able to receive the approval request e-mail that will give them all of the information they need to make the decision to approve contained within the e-mail, and that information is based upon the variable values. Is this possible?
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